Privacy Policy

How Avani Ethnic Studio handles your information.

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Who We Are

This Privacy Policy describes how Avani Ethnic Studio handles personal information in connection with our online store, purchases, and customer enquiries. Our contact details are provided below.

This policy explains our data practices. It does not replace any separate consent that may be required for a particular use of your information.

Information We Collect

  • Orders and checkout: Your name, email address, phone number if provided, billing and delivery addresses, items ordered, order notes, payment method, and order or payment status.
  • Accounts, if you register: Account information, saved addresses, and order history.
  • Enquiries: Information you send to us by email, phone, WhatsApp, or social media, including the contents of your messages.
  • Reviews, if you submit them: Your review, rating, displayed name, and information needed to process the submission. Published reviews and displayed names may be visible to other visitors.
  • Technical information: Information such as your IP address, browser and device details, requested pages, and session information may be processed by our website and hosting or security services to deliver and protect the site.

Please provide only information needed for your order or enquiry. Do not send card numbers, passwords, or other unnecessary sensitive information in messages or order notes.

How Information Is Used

  • To manage your cart, process orders, arrange delivery, and handle returns, refunds, and customer support.
  • To provide order updates and respond to your enquiries.
  • To manage an account or review that you choose to create.
  • To operate the website, troubleshoot issues, and help prevent misuse or fraud.
  • To maintain business records and meet applicable obligations.

An order or enquiry does not by itself constitute permission for unrelated promotional messages. If you receive marketing messages from us, you can request that they stop using the contact details below or any unsubscribe option in the message. Essential order and service communications may still be necessary.

Cookies and Store Sessions

Our WordPress and WooCommerce store uses cookies and similar session information to support features such as the shopping cart and, where used, account sign-in. You can manage or delete cookies in your browser. Blocking essential cookies may prevent the cart, checkout, or sign-in from working correctly.

Third-party content may also use cookies or similar technologies, as explained below. Browser settings and the relevant provider's settings offer additional controls. This policy page itself does not block cookies or implement a consent tool.

Google Analytics and Website Measurement

We may use Google Analytics to understand how visitors find and use our website and to improve its content and shopping experience. When enabled, it may process information such as pages viewed, interactions, referring websites, browser and device details, approximate location, and cookie or similar identifiers. Google processes this information according to the service settings and its privacy terms.

Analytics supports website measurement; it is separate from essential shopping-cart and checkout cookies. Where consent is required, analytics and other non-essential tracking must be controlled through the applicable consent settings. This notice does not itself provide or configure those controls.

Learn more about how Google uses information from sites that use its services. Google also provides a Google Analytics opt-out browser add-on for supported browsers.

Additional Tools and Marketing

We may introduce additional services for website measurement, advertising, or customer communications as our store develops. Before introducing a service that changes how personal information is handled, we will update this policy or provide an additional notice identifying the service, its purpose, the relevant information, and available choices. We will obtain any consent required for that use.

This statement is not blanket consent to future tracking. Advertising or promotional features may involve different information and choices from essential store functions. You can contact us about marketing preferences using the details below.

Service Providers and Sharing

Information needed to operate our store or fulfil your request may be processed by service providers, such as our hosting and website support services, delivery partners, and communication services. For example, a delivery partner needs the recipient's name, delivery address, and relevant contact details.

We may also disclose information when necessary to comply with applicable requirements, respond to a valid request from an authority, or protect against fraud or misuse.

Payments

For cash-on-delivery orders, we process order information and payment status to arrange fulfilment and record collection of payment. If an online payment option is offered and you choose it, the payment provider processes payment information under its own privacy notice. Review that notice before submitting payment details.

We do not ask you to send card details, PINs, or payment passwords by email or WhatsApp.

Instagram, Google Maps, and External Services

Our website displays an Instagram feed and includes a Google Maps embed on the Contact page. Depending on how content is loaded, these providers may receive technical information, use cookies, or associate interactions with an account you are signed into. Their handling of information is governed by their own policies.

Choosing a WhatsApp or social-media link takes you to an external service. Information you provide there is also subject to that service's privacy practices. Relevant notices include Instagram's Privacy Policy, Google's Privacy Policy, and WhatsApp's Privacy Policy.

Retention

Retention depends on the type of information and its purpose. Order records may need to be retained for fulfilment, customer support, accounting, tax, or dispute handling. Account and enquiry records may be retained while needed to provide the relevant service or resolve a request.

You can contact us to ask about retention or request deletion. Some information may need to remain where applicable obligations or unresolved matters require it. Information in backups may remain until those backups are replaced under the applicable backup process.

Security

The store is accessed through HTTPS, which encrypts information in transit between your browser and the website. No website, communication service, or storage system can guarantee absolute security. Contact us promptly if you suspect misuse of your account or information.

Your Requests and Choices

You can contact us to request access to information associated with you, correct inaccurate information, ask for deletion, or raise a privacy concern. Where a use relies on your consent, you can request withdrawal of that consent. Requests are handled subject to applicable requirements and any records we need to retain.

We may need proportionate information to verify your identity before responding. You can also manage browser cookies and use the privacy controls provided by external services. If a request affects information needed to complete an order, we will explain the effect on that order.

Changes to This Policy

We may revise this policy when our services or data practices change. The revised version will be posted here with an updated date. Where a change requires additional notice or consent, that will need to be provided separately.

Contact Us

For privacy questions or requests, please contact Avani Ethnic Studio:

Email: avaniethnicstudio@gmail.com
Phone: +91 8073307264
WhatsApp: Message us on WhatsApp
Address: HIG 5, KPHB 9th Phase, Behind Nexus Mall, Kukatpally, Hyderabad, Telangana – 500075, India.