Shipping Policy

Shipping Overview

At Avani Ethnic Studio, we strive to deliver your orders as quickly and safely as possible. We partner with trusted courier services to ensure your package reaches you in perfect condition. Below you'll find all the details about our shipping process, timelines, and charges.

Shipping Zones

We offer delivery within India, subject to courier serviceability for your PIN code. Available delivery options are shown at checkout or can be confirmed with our support team. We currently do not offer standard international shipping.

Shipping Charges

The applicable shipping charge and any eligible free-shipping option are shown at checkout before you place your order. Charges may depend on your delivery location, cart value, and the available shipping method. Please review the final order total before confirming your purchase.

Order Processing Time

We aim to prepare orders for dispatch within 1–2 business days after order confirmation and, for prepaid orders, payment confirmation. Cash-on-delivery orders are processed after any required order verification. Business days exclude weekends and public holidays. Processing time is additional to the courier delivery estimates below.

• Same-day dispatch is not guaranteed.
• Orders placed on weekends or public holidays enter processing on the next business day.
• During sale periods or festivals, processing may take an additional 1–2 business days. We will communicate significant delays using the contact details supplied with your order.

Estimated Delivery Timelines

Delivery times vary by location and courier. The following are estimates from dispatch, not guaranteed arrival dates. Weather, holidays, transport disruptions, and remote-area serviceability can affect delivery:

Tracking Your Order

After dispatch, we will provide the courier details and tracking information where available through an order update or our support team. Use the courier's tracking service or contact us with your order number for help. Tracking updates may take time to appear after a parcel is handed to the courier.

Cash on Delivery (COD)

Cash on Delivery is available where offered at checkout for your order and delivery location. Any applicable fee is included in the checkout total before you place the order. Please review the payment options and final amount at checkout.

Failed Delivery & Re-shipment

If a delivery attempt fails due to an incorrect address, recipient unavailable, or refusal to accept the package:

• Contact us promptly if you miss a delivery attempt. We will help check the available re-delivery options with the courier.
• If a new shipment is needed because of an incorrect address, refusal, or recipient unavailability, we will explain any applicable charge and obtain your agreement before arranging it.
• For prepaid orders returned to us, we will explain the refund due and any applicable shipping deduction, subject to the reason for the failed delivery and applicable consumer rights. There is no payment refund for an unpaid COD order. We do not charge customers for re-shipment needed solely because of our error.
• Please ensure your shipping address is correct before placing the order.

Address Changes

If you need to change your shipping address, contact us as soon as possible, preferably within 2 hours of placing your order. We will confirm whether the change is possible. After dispatch, changes may not be possible and cannot be guaranteed.

Damaged in Transit

If your package arrives damaged, contact us as soon as possible, preferably within 48 hours of delivery, with your order number and photos of the item and packaging where available. This helps us investigate; the reporting preference does not remove applicable consumer rights. For confirmed transit damage, we will arrange the appropriate replacement or refund and explain any return instructions. You will not be charged return shipping for a confirmed issue attributable to us or our delivery arrangement.

International Shipping

Standard international shipping is currently unavailable. Contact us if you have a question about a delivery outside India; do not assume an international order can be fulfilled without written confirmation of availability, charges, and terms.

Questions?

If you have any questions about our Shipping Policy, feel free to reach out:

📧 Email: avaniethnicstudio@gmail.com
📞 Phone: +91 8073307264
💬 WhatsApp: +91 8073307264